Shipping and delivery
What are the carriage charges?
Italy: the shipping fee is 8.00 €. If your order is 200 € or more, shipping is free.
EU: the shipping fee is 8.00 €. If your order is 250 € or more, shipping is free.
United Kingdom: the shipping fee is 8.00 £. If your order is 200 £ or more, shipping is free.
USA & Canada: the shipping fee is 8.00 $. If your order is 300 $ or more, shipping is free.
If I buy several articles in an order, do the carriage charges increase?
No, shipping costs do not depend on the number of items, but on the order total, as explained above.
Local taxes
The sales price includes VAT.
For the territories which are members of the European Union, for the United Kingdom and for the United States of America, taxes and duties are included in the sales price and no further payment is due on delivery.
For all other countries, duties shall be the responsibility of the customer and will apply on delivery.
What are the average delivery times?
The standard delivery is expedited within 2-5 working days for all European Community countries.
For other Countries, it is necessary to track the delivery.
May I check the tracking of my order?
Information about the delivery is available on the website.
For deliveries outside Italy, the information is provided by DPD for Europe and DHL for extra-CEE
For deliveries in Italy, the information is provided by Bartolini Corriere Espresso.
May I choose the delivery time?
All the delivery procedures are indicated on the internet website of the forwarding agent to whom we have assigned the ordered product
May I change the delivery address of my order?
It is impossible to alter the address once the order has been concluded.